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Choose how this site looks for you. Your choices are saved in this browser and are not sent anywhere.
Scales the whole page, the way your browser zoom does.
We would like anyone to be able to browse, read and order from us, without needing to ask for help and without having to fight the page.
We are working toward the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium, and we aim to meet applicable accessibility requirements including the Americans with Disabilities Act.
We treat that as a direction we are actively moving in rather than a box we have ticked. This page describes where the site actually is, including the parts that are not finished.
On 12 September 2026 we ran an automated accessibility audit across 13 live pages, covering the shop, product pages, the cart, the journal, our stockist map and the wholesale portal. It tested against WCAG 2.0, 2.1 and 2.2 at levels A and AA.
It found 57 elements that failed. We have fixed the large majority of them, and the most important one first: the sort control on collection pages had no name, so a shopper using a screen reader heard only "combo box" with no way to know it changed the order of the products. It now announces itself properly.
Most of the rest were one underlying mistake repeated in many places. Our text colours were already gently muted by design, and the code was then fading them a second time, which pushed body copy below the contrast level it needs. We removed that second fade everywhere it appeared and darkened two colours outright, which restored the readability of captions, review cards, product copy and journal text across the site. We also gave the map pins on our cafe maps real names so they can be told apart.
After each change we re-ran the same audit rather than assuming the fix worked.
Every page carries an accessibility preferences panel, reachable from the button in the corner of the screen. It lets you:
Your choice is remembered on your device. This panel is not an accessibility overlay and is not sold to us as one. It does not scan the page, rewrite our markup, or claim to make the site compliant. Each control does one thing: it changes how this site renders for you.
If you have already asked your operating system or browser to reduce motion, this site follows that setting without you having to do anything here.
Automated testing catches roughly a third of accessibility problems, so a clean automated result would be a floor rather than a certificate. We are not at a clean result yet, and these are the specific things we know about:
If you run into something that is not on this list, we would genuinely rather hear about it than not.
Checkout and payment are handled by Shopify. Our maps are drawn with Leaflet using map tiles from OpenStreetMap and CARTO. Customer reviews are quoted from Yelp. These are built and maintained by other companies, and we cannot change how accessible they are from our side.
If one of them gets in your way, please tell us anyway. We can usually take an order or answer a question another way.
If any part of this website stops you from doing something, tell us. You do not need to know what the technical problem is, and you do not need to use the word accessibility. Describing what you were trying to do and what happened is enough.
Tell us what page you were on and what device or assistive technology you were using, if that is easy to say. We read everything that comes in, we will reply, and we will tell you honestly whether it is something we can fix and roughly when.
This statement was prepared on 12 September 2026 and describes eatlilyas.com as it stands on that date. It is reviewed whenever the site is tested again or substantially changed.
